Fair trade Wholesale

As BAFTS Importers, a large volume of our sales comes from wholesale, so we always welcome new requests from people or organisations wishing to resell Hatti products as part of their range.

Whether you are already a dedicated fair trade supplier, aspiring to be or just like the products and think they will compliment your current range of goods, every time you place an order you are helping to support survivors of trafficking, disadvantaged or stigmatised women in the developing world.

Click here to sign up for a trade login

• Easy ordering through the website or by phone.
  Sign in using your unique username and password and you can place orders quickly and easily at trade prices and make payment at the time or opt to pay over the phone.
  
  You can also always phone us on +44 (0)1793 514067 to place your orders and pay if you would prefer. (Monday – Friday 9am to 5pm)
  
  Your order will be dispatched same day or next day depending on whether you place your order am or pm. 
  
   
• Forward Ordering
  As we are working with Fair Trade producers, there is limited availability on some products and also sometimes, as we place orders 2-3 months ahead, we underestimate the popularity of some products. If there are products which sell particularly well for you and you want to guarantee supply some months in advance, (especially coming up to Christmas), you are able to forward order with a 25% deposit. We will tell you the anticipated deliver dates and order by dates for that shipment and you can plan your expenditure ahead of time and guarantee supply of those products. Forward ordering will commit you to taking the products you have ordered and paid a deposit for.
  
   
• Minimum Orders to Qualify for Trade Prices
  Please note the minimum order value is £100 (excl) for trade customers. All prices quoted on the trade part of the website are subject to VAT at the standard rate of 17.50%.
  
  There are no exceptions to this rule, so please don’t ask.
  
   
• Where Can I Buy Locally?
  Some customers do prefer to touch and feel products rather than buy from a website, so we provide a ‘where can I buy locally’ facility on the website, so customers can find their nearest stockist. Wholesale customers who wish to be included and advertised on our website, will need to commit to a minimum order level of £250 (excl) per month to qualify.
  
   
• Postcode Exclusivity
  For our larger, regular customers, we can now offer ‘area exclusivity’ terms. We will commit to not selling to another retailer within your local area for a reciprocal commitment of orders totalling £500 (excl) per month . You will also automatically feature on Where Can I Buy Locally?
  
   
• Delivery
  Delivery is £8.50 per order for deliveries to UK mainland, Highlands & Islands £16  and for other locations we will contact you with the delivery cost once the consignment weight is known.
  
   
• Payment
  Payment for Trade customers is on dispatch. Payment can be made on-line at time of order or you can opt to pay by phone, in which case, when your order is ready we will contact you for your preferred payment method. We can accept payment by all major credit/debit cards, bank transfer or cheque.
  
   
• Dispatch
  We will despatch the goods by courier on a next day service as soon as payment is received. Items out of stock will be displayed as such on the website.
  
   

• 1. Faulty Goods

  We offer a 90 day no quibble policy for faulty goods. In the event that a bag becomes faulty please telephone the office on 01793 514067.  You can elect to have a replacement or refundReturns Policy
  (a) Faulty Goods

  2. Unwanted Goods

  If you decide you don’t like the product after all or it is not as expected, but is not faulty, simply return it to us within 14 days of purchase, enclosing a copy of your original invoice or receipt and we will refund you in full for the bag excl postage.

  NOT CONSIDERED FAULTY

  Please note that all the bags are individually handmade from natural materials and not mass produced, therefore, there can be slight variations in size and colour to the original picture, this is NOT considered a fault.

  With regard to the natural buffalo bags, please note that due to the natural tanning methods and absence of chemicals and dyes, the leather is completely natural and will show the natural imperfections of the buffalo. The natural tanning methods involve salt water and are finished with mustard seed oil, after time, if kept in storage and not used, the salt water and oil may continue to seep out of the leather forming a white wax; this wax can easily be cleaned off using a soft cloth and will wash out of any fabric.  If you are not happy to accept the natural nature of this product, then please don’t buy one, it is not a fault.
  
  Hatti Reserves the right to refuse items returned outside the standard terms of return as set out above or to use it's discretion on an individual case basis.  Furthermore Hatti reserves the right to charge a re-stocking fee.

  Prices are subject to change without notice. Invoices will be processed at prices current at time of dispatch..

Sign up for a Trade Login